Patients claim substandard drugs donated under free health initiative – Journal


PESHAWAR: Patients and doctors allege the provision of substandard drugs by some pharmacies as part of the Sehat Sahulat program, the government’s free health care initiative.

Patients also insisted that pharmacies partially charge them for the drugs.

A doctor at a public sector hospital here told Dawn that not only do people admitted under the PHC receive poor quality drugs, but they also have to pay part of the cost of the drugs.

He said medication worth Rs 90,000 was prescribed for a man admitted to Lady Reading Hospital with a maxillofacial problem, but the private pharmacy only gave him Rs 60,000 of free medicine and had received Rs 30,000 in cash.

The official asks them to officially file complaints for action

One patient insisted that he was asked to take certain drugs and other things for a surgery which cost him Rs 90,000, but they were all available for Rs 35,000 at another pharmacy.

A senior surgeon at Khyber University Hospital told Dawn that doctors are complaining about the provision of poor quality drugs to patients as part of the PHC.

He said doctors in the orthopedics department reported the case to the hospital’s pharmacy director last month, to no avail.

The surgeon said that the SSP was a very good initiative, but that he absolutely needed good supervision to ensure that the money allocated to the patients was spent on their care.

He said patients usually received substandard medication, “catgut sutures and black silk” for surgeries.

“We have brought the matter to the attention of the pharmacy staff, but there is no stopping the practice. As a result, patients continue to suffer, ”he said.

KTH doctors said they asked the SSP pharmacy to give “genuine” drugs to the people, but to no avail.

They said they even formally pointed out the problem and others, but corrective action was not taken.

A senior doctor told Dawn that some hospitals have been recruited for the SSP despite not having the necessary facilities for some surgeries.

He said the State Life Insurance Corporation, which implemented the program on behalf of the government, was controlling the decision.

“Some hospitals are supposed to charge 20,000 rupees to treat a case of contract delivery, but they collect more than that from patients illegally. The SSP is understaffed, so it cannot check all the files, ”he said.

The director of the SSP, Dr Riaz Tanoli, rejected these claims.

“It is up to doctors to make sure patients receive free, quality medicine and to file written complaints against pharmacies. This is a completely cashless program and no hospital, private or public, can charge patients money, ”he said.

Dr Riaz said the program has introduced a complaints management system to register and process patient complaints.

“We recently suspended the contracts of six hospitals for violating the agreements. Measures will also be taken against other offenders, ”he said.

The director of the SSP said the healthcare initiative was absolutely free, so patients would have to officially file complaints with the system, while doctors should check to see if patients have purchased drugs and other items. .

Posted in Dawn, le 17 October 2021

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